Strong Leadership and Compassionate Values
Northwest Neighbors Village is a volunteer-based, community-first non-profit.
Our Team
Stephanie Chong, LICSW
Executive Director
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Stephanie Chong, LICSW
Executive Director
For years Stephanie was attracted to the grassroots Village model for its effectiveness in championing positive aging and fostering a community that values older adults. In 2016, she jumped at the opportunity to be a part of the growing Village movement. Stephanie found a natural fit between the Villages’ culture of empowerment and her professional commitment to improve the aging experience. Stephanie has been working in the field of aging for over 20 years and has a wealth of experience that began with work as a certified home health aide. Stephanie has a Bachelor’s in Social Work from Stockton University and a Master’s in Social Work from Fordham University. Having dedicated her career to aging services in the District of Columbia, Stephanie previously ran a local non-profit care management program and has worked in all areas of senior living.

Heather Hill, LICSW
Volunteer and Member Services Coordinator
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Heather Hill, LICSW
Volunteer and Member Services Coordinator
Heather Hill is a licensed social worker by training and has been the Member and Volunteer Services Coordinator at NNV since 2019. Heather previously worked as a Money Management Program social worker at Iona Senior Services where she helped older adults with memory loss with their finances, and as a clinical social worker at the National Institutes of Health. Heather has a Bachelor's in Anthropology from the University of Virginia and a Master's in Social Work from Catholic University. Heather's partner, Carey Smith, has been providing weekly solo jazz guitar concerts via Zoom during the pandemic. Heather brings experience and empathy to her role here at NNV.

Leslie Pace
Communications Coordinator
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Leslie Pace
Communications Coordinator
Leslie Pace joined the NNV office in 2019. She has a varied background including librarianship, information management, web design, and retail sales. As a native of Northwest DC, she has been delighted to come back into contact with NNV members whose children she knew in school. Leslie has a Bachelor’s in Anthropology from Franklin & Marshall College and a Graduate Diploma in Information Management from the University of New South Wales.
Board Members
Steve Altman

Steve Altman
Steve Altman is returning to the board after being "term limited" out for a time during which he served as our informal legal counsel. Steve retired from the Department of Justice in 2003 and from his mediation practice in 2024. He continues as a Distinguished Adjunct Professor at the Georgetown Law Center and spends time coaching high school runners at GDS. Steve adds to our Board's deep non-profit experience having been President of the DC Jewish Community Center and Vice President of Adas Israel Congregation among other board roles. Steve lives with his wife Amy in the Chevy Chase neighborhood.
Linda Lateana

Linda Lateana
For over 40 years Linda has been an advocate for older adults and the services that support them. She is a former licensed clinical social worker and former licensed nursing home administrator, preceptor, and mentor. She has extensive experience in aging services and has held several positions in executive management, the last as Chief Operating Officer for a large senior living and health care organization. Linda has served on state association and non-profit Boards and currently is a volunteer and Supporting Member of Northwest Neighbors Village.
Gretchen Jennings

Gretchen Jennings
Gretchen Jennings is a museum educator, administrator, and exhibition project director who worked at the Smithsonian for almost 15 years. She was a project director or senior staff member on the traveling exhibitions Invention at Play and Psychology, both of which received American Alliance of Museums awards of excellence. Since retiring from the Smithsonian’s National Museum of American History in 2007, she has been an editor of museum publications, founded a consortium called the Empathetic Museum www.empatheticmuseum.com, and taught museum studies in India. She continues to work on issues around race and inclusion in museums. Gretchen enjoys gardening in Cleveland Park Community Garden, lives in the area with her husband Jim Fallon, and has family here in the city, in the Southwest, and in Montana.
Jamie Butler

Jamie Butler
Jamie Butler has a long and deep history of volunteerism including visiting older persons in assisted living to her own personal experience helping family members with challenges as they age. Her other volunteer efforts have included leading the Social Action Committee at Adas Israel Congregation, serving on its Board and Bereavement Committee, and doing hands-on volunteer work with area non-profit organizations that work with people experiencing homelessness. Jamie taught low-income children at For Love of Children (FLOC) in Washington, DC and managed projects using the arts to educate children with disabilities through a Kennedy Center affiliate organization. Most of her professional life was as an educational diagnostician and consultant, completing evaluations to help children, their parents and teachers be successful. Jamie has Masters’ Degrees in Elementary Teaching and in Special Education. She co-founded the Washington Interfaith Network (WIN) Ward 3 Congregations Affordable Housing group and is active supporting affordable housing in Ward 3 and across the District. She also currently serves on the Board of Friendship Place, which provides housing services for people experiencing homelessness.
Ann Ingram

Ann Ingram
Ann Livingston Ingram, born almost 92 years ago in San Francisco, where I lived until moving to San Diego in 1954 with my newly acquired husband, John Ingram. After 14 years and the birth of three children, we moved to DC in 1967 where my husband had been hired for the newly formed Mayor/Council Government of DC (at that time appointed by Congress) as Assistant to the Deputy Mayor. I worked as a substitute teacher in DC’s then Junior High Schools for two years then became Director of Volunteer Services for The Travelers Aid Society, where I worked at National and Dulles Airports and Union Station for 20 years. Having graduated in Psychology from Stanford, I probably ended up working more closely to my major than many women of that era! I don’t remember what year I signed up with NNV, but it was at a desk presided over by an enthusiastic NNV member at New Morning Farm’s truck on a Saturday morning. Am I happy I did! I was a volunteer and supporting member until knee surgery encouraged me to become a full member and take advantage of the many services offered to non-mobile members!
Lenore Lucey
Lenore Lucey
Lenore Lucey joined NNV in 2014 and began volunteering in 2019. A New York architect, her career took her from private practice to architectural association management, then into construction management and ultimately to heading the National Council of Architectural Registration Boards here in DC. With early knowledge of the Village movement, she encountered NNV while volunteering at Forest Hills (back when it was still The Methodist Home) and looks forward to when in-person volunteering will resume for both organizations.
Shanti Conly
Shanti Conly
Shanti Conly has been an NNV volunteer since 2019. She contributed to NNV’s Communication Plan and enjoys building relationships with the members she supports. Shanti is retired from a career working internationally on HIV/AIDS and reproductive and adolescent health. She previously held leadership positions in HIV prevention within USAID and the PEPFAR program, working extensively in Africa and India. Shanti has also volunteered with the US Holocaust Memorial Museum and Food and Friends.
Richard Avidon
Richard Avidon
Richard Avidon is a volunteer at NNV and is excited about getting more deeply involved in its mission. He teaches at Georgetown Day School, where he has been a member of the high school faculty since 1988. First trained as an attorney, he left the practice of law after two years, looking for something more satisfying. At GDS, his main areas of teaching have been US and European History, Political Philosophy, Economics, and Constitutional Law. Nine years ago, Richard went part-time at the school and has since spent time taking care of financial and other matters for his mother and mother-in-law, giving him a deep understanding of the issues facing older adults.
Sam Smith
Sam Smith
Sam Smith became a volunteer for NNV in 2018. He is both a Chartered Accountant and a CPA. He worked for PricewaterhouseCoopers and was the Chief Financial Officer for several companies, including 14 years at the National Contract Management Association, a membership-based not for profit. He retired in 2017 and NNV is fortunate to have his financial expertise in their corner.
Emeritus Board Members
Jo Ann Tanner
Jo Ann Tanner
Jo Ann Tanner is one of NNV’s founders and served as its Secretary for many years. Jo Ann wrote and edited the first NNV Volunteer Handbook and publicity materials. For much of the organization’s first decade, Jo Ann conducted the volunteer training program and organized the annual reception honoring NNV volunteers. As a social worker, Jo Ann worked with the elderly and people with disabilities; as a volunteer and Board member with the Anchor Mental Health Association in DC, she supported local residents with mental health issues. In addition, Jo Ann acquired extensive experience as an editor, writer, and publications manager for small newspapers, publishing companies, and The Washington Post, culminating in ownership of two publication production companies.
Stewart Reuter
Stewart Reuter
Stewart Reuter served as NNV's Treasurer for 6 years. His experience in leadership and non-profit accounting were invaluable in stewarding NNV's finances. Stew holds an MBA, was Treasurer and Business Manager of St. John's College High School for nine years, and Treasurer of the Navy League of the U.S. for five. He is a retired U.S Navy Submarine Officer, having made 14 deterrent missile patrols in four nuclear subs. He moved to the DC area in 1981.
Janean Mann
Janean Mann
Janean Mann is one of NNV’s founders and has served as President, Vice-President, Secretary and Assistant Treasurer. She has been an energetic volunteer since the beginning and has become a steady presence in the lives of many NNV members. Janean is a retired Foreign Service Officer, specializing in Africa, the Middle East and Counterterrorism at the State Department. During a 12-year stint at the U.S. House of Representatives, she worked on the House Foreign Affairs Committee and as Chief of Staff for Rep. John H. Buchanan, Jr. From 1966-1969, Janean was an award-winning journalist and assistant city editor for the Birmingham Post Herald in Birmingham, Alabama.
Frances Mahncke 
Frances Mahncke
Frances Mahncke is one of NNV’s founders and served as its first President and Treasurer. In 2008, with help from Ed Hayes of the Chevy Chase Citizens Association, Frances organized a meeting to discuss forming a Village in Northwest DC and the rest is history! After 10 years of continuous volunteer and board service, Frances was elected an Emeritus Board member for life.
Board Officers
Susan Crawford

Susan Crawford
President
Susan Crawford was born in Philadelphia but has resided in the DC area since 1979, received a Master of Business Administration (MBA) from Georgetown University in 1984, and worked as a consultant in international trade from 1975 through retirement in December 2020. She continues to work periodically as a consultant in the same field. She served in the U.S. Customs Service and the U.S. Department of Commerce prior to entering the private sector as a consultant in a law firm, Mudge Rose, and subsequently in two consulting firms, Trade Resources and Marks Paneth. As a consultant from 1984, Her expertise was in the antidumping trade cases (price discrimination) before the Department of Commerce involving small, medium, and large-scale companies in Asia, North America, Europe, and South America. The work involved working with domestic and foreign companies in presenting accurate and verifiable information to the Commerce Department and in assisting in audits of the submitted information. Susan worked with the Social Justice committee at Holy Trinity Church for several years.
Rosemary Marcuss

Rosemary Marcuss
Treasurer
Rosemary Marcuss joined the Board of NNV at the end of 2022. She has volunteered for one year. She is grateful for the opportunities provided by NNV to serve neighbors and to learn more about our community. Rosemary is an economist by profession, now retired. She has held positions in the field in Washington, including Director of Research and Statistics at the Internal Revenue Service, Assistant Director for Tax Analysis at the Congressional Budget Office, and Deputy Director of the U.S. Bureau of Economic Analysis. She has served on the Board of the YWCA of the National Capital Area, where she was the Board Treasurer. She currently serves on the Board of the National Association for Business Economics Educational Foundation, which provides professional scholarships for young people in the field. She also serves on the Board of Miriam’s Kitchen.
Monica Knorr
Monica Knorr
Vice President
Monica Knorr joined the NNV board in 2022. Monica has devoted the past two decades to working with older persons and their caregivers in care management, nursing home and private practice settings in Vermont. She explored whether the village concept could be adapted to a very rural setting. Although learning that the distances between service providers and members were prohibitive, she stayed interested. Monica was very happy to learn NNV is alive and well when she moved to Ingleside.
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Gene Sofer
Immediate Past President
Gene Sofer joined the NNV board in 2021. He has a longstanding interest in issues affecting older adults. As a partner in The Susquehanna Group, his clients include the National Association of RSVP Directors, the largest federally-funded US organization using senior volunteers and providing services to seniors. Previously, he served as Majority Associate staff on the House Budget Committee and Counsel to the House Education and Labor Committee. Gene was the first director of Congressional and Intergovernmental Relations at the Corporation for National and Community Service and served as the Deputy Executive Director of the Presidential Advisory Commission on Holocaust Assets in the United States. Gene is a member of the Board of the Capital Jewish Museum.
Merilee Janssen

Merilee Janssen
Secretary
Merilee Janssen has been an active volunteer at NNV since 2013 and a board member since 2015. Her focus has been on expanding and improving NNV’s member services and providing support to its most vulnerable members. Since her retirement from a career as an educator, educational psychologist, and administrator in special education settings, Merilee has dedicated her life to volunteering in non-profit organizations that work to improve the lives of immigrants, older adults, and those less fortunate in our society.